Have questions about our products or services? Visit the Frequently Asked Questions page at Sex Toys Australia.
During purchase, you are required to provide your name, address, e-mail address and contact details which are directed to our highly protected and secure database system. Please make sure that the information you provide are correct and true to ensure a smooth delivery of your order. Sex-toy.com.au will not be held liable for products not properly delivered due to incorrect or misleading information that you provided.
Here at Sex-toy Australia, we protect your information as much as we care about our credibility. We do not offer, trade, disclose, or rent our customers' information. We are also very discreet during the delivery of your product. Sex-toy Australia also believes that our sensational products may be considered taboo in some regions and by different groups of people, so we make sure that everything is kept in private.
After you make your purchase, we will send you a confirmation e-mail that includes the details of the item. Once we finalize your order on our end, we will send another email regarding the delivery of the product. Just in case the item that you ordered is out of stock or if other issues arise, we will immediately inform you. We will also contact you if there are unfilled information on your order. You may also receive a subscription offer to our newsletter from time to time which you may unsubscribe to if you don't want to receive such e-mails.
We provide top security for your details but Sex-toy Australia also holds the rights to redirect your details to authorities if we believe and have proven that you have violated our terms and conditions associated with using sex-toy.com.au or if you have malicious intent that may cause harm to the interest of our company.
Yes, sex toys are generally safe when used as directed and cleaned properly. Look for body-safe materials, follow manufacturer instructions, and maintain good hygiene.
Consider your preferences, desired sensations, and experience level. Start with something beginner-friendly and explore different types to find what suits you best.
Absolutely! Many couples use sex toys to enhance intimacy and pleasure. It can spice up your relationship and lead to exciting experiences together.
Sex toys can improve sexual satisfaction, increase arousal, enhance orgasms, and help individuals discover their bodies and desires.
Clean them before and after each use with a toy cleaner or mild soap and warm water. Follow manufacturer guidelines for maintenance.
When used correctly and hygienically, sex toys typically pose minimal health risks. Always choose non-toxic, body-safe materials.
Popular types include vibrators, dildos, butt plugs, and couples' toys like remote-controlled devices and pleasure rings.
Yes, they often do. Sex toys can provide unique sensations and experiences that can lead to more intense and satisfying orgasms.
Look for reputable retailers and online stores that sell body-safe products from trusted brands. Avoid counterfeit or suspicious sources.
Communication is key. Discuss your desires and boundaries with your partner, and consider exploring together to enhance your connection and pleasure.
Yes, it's safe to buy sex toys online from reputable retailers. Look for well-established websites with secure payment options.
Yes, you must usually be 18 or older to purchase sex toys. Retailers may verify your age before completing the sale.
Choose stores with a good reputation, clear product information, secure payment options, and a discreet shipping policy.
Yes, it's safe to use your credit card online when shopping from reputable sites. Look for secure payment processing and check for the padlock icon in your browser.
Stick to well-known brands and read product reviews. Look for materials labeled as body-safe, such as silicone, and avoid toxic materials.
Reputable stores have return and exchange policies. Contact customer support for assistance with any issues.
Legitimate websites have strong privacy policies to protect your personal information. Read their policies before buying.
Check the laws and regulations regarding sex toys in your country and the destination country. Some countries have restrictions on certain types of toys.
Choose a delivery address where you can receive packages privately. Look for stores that offer discreet packaging and shipping options.