Delivery Locations

Delivery Locations

Explore the Worldwide Delivery Reach of Sex Toys Australia

Our Shipping Destinations page provides details on where Sex Toys Australia ships its products internationally. Discover our commitment to worldwide pleasure delivery.

At sex toys Australia we ship globally at almost every location in the world. Whether you are in the United States of America, New Zealand, South Africa or Australia. All our shipments are trackable as soon as they leave our warehouse and details provided so that you can track your order online.

Australian Orders and Shipping

Please ensure that you provide the correct delivery address when placing your order. Once an order is dispatched, the delivery address cannot be changed. If a parcel is returned to us as undeliverable due to incorrect or insufficient address details, a re-dispatch/delivery fee will be incurred. Please note that freight charges paid for the original dispatch are non-refundable.

Free delivery is available for Australian customers on purchases over $200.

Upon dispatch, we will send you an email notification with the details of the service used and your tracking number. If you do not receive this email, please check your spam folder. In Australia, our preferred forwarding methods are Post E-Parcel, although we reserve the right to use other services as we see fit.

Deliveries are made during normal business hours and require a signature. If no one is available to sign for the delivery, a calling card will be left with instructions on how to collect or claim your parcel during normal business hours. Each delivery service has a maximum hold time for parcels. If you do not respond to the calling cards and the parcel is returned to us as unclaimed, additional freight charges will apply for re-dispatch.

Please note that freight charges paid for the original dispatch are non-refundable.

At Sex Toys Australia, we strive to ensure that every internet, phone, and mail order is carefully picked and packed with utmost pride and care. However, we understand that occasional accidents or errors may occur. If you receive a faulty, damaged, incorrect, or missing product, it is important to notify our Customer Service Department within 48 hours of receiving your parcel.

Rest assured, if your parcel contains a damaged or faulty item, we will provide clear instructions on how to return the goods in our returns section. We take great pride in the level of service we offer our customers and truly value your feedback. If our product or service has not met your expectations, we kindly request that you notify us. This will allow us the opportunity to make amends and also utilize your valuable feedback to enhance our business practices.

International Orders

International orders

To arrange for shipping outside of the country, kindly refer to our International Orders section. Please note that any items confiscated by customs cannot be replaced or refunded. It is advisable to familiarize yourself with the regulations in your local area to ensure that the product you wish to purchase can be lawfully imported.

Before shipping international orders, we conduct thorough inspections to verify that the battery can be charged and that the item is fully functional. This process is carried out in a clean and sterile environment. Your item's packaging will be carefully opened and resealed using our 'Quality Assurance Guarantee' sticker, giving you peace of mind that your purchase will not be defective or arrive dead on arrival.

Europe Orders

We are ready to serve the following Countries in the European Union -

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom

And the following European Candidate countries

  • Albania
  • Iceland
  • Montenegro
  • Serbia

The former Yugoslav Republic of Macedonia

  • Turkey

And the following cities in the European Union -

  • Moscow
  • London
  • St Petersburg
  • Berlin
  • Madrid
  • Roma
  • Kiev
  • Paris
  • Bucuresti (Bucharest)
  • Budapest
  • Hamburg
  • Minsk
  • Warszawa
  • Beograd
  • Wien
  • Kharkov
  • Barcelona
  • Novosibirsk
  • Nizhny Novgorod
  • Milano (Milan)
  • Ekaterinoburg
  • Munchen (Munich)
  • Praha (Prague)
  • Samara
  • Omsk
  • Sofia
  • Dnepropetrovsk
  • Kazan
  • Ufa
  • Chelyabinsk
  • Donetsk
  • Napoli (Naples)
  • Birmingham
  • Perm
  • Rostov-Na-Donu
  • Odessa
  • Volgograd
  • Koln (Cologne)
  • Torino (Turin)
  • Voronezh
  • Krasnoyarsk
  • Saratov
  • Zagreb
  • Zaporozhye
  • Lodz
  • Marseille
  • Riga
  • Lvov
  • Athinai (Athens)
  • Salonika
  • Stockholm
  • Krakow
  • Valencia
  • Amsterdam
  • Leeds
  • Tolyatti
  • Kryvy Rig
  • Sevilla
  • Palermo
  • Ulyanovsk
  • Kishinev
  • Genova
  • Izhevsk
  • Frankfurt Am Main
  • Krasnodar
  • Wroclaw (Breslau)
  • Glasgow
  • Yaroslave
  • Khabarovsk
  • Vladivostok
  • Zaragoza
  • Essen
  • Rotterdam
  • Irkutsk
  • Dortmund
  • Stuttgart
  • Barnaul
  • Vilnius
  • Poznan
  • Dusseldorf
  • Novokuznetsk
  • Lisboa (Lisbon)
  • Helsinki
  • Malaga
  • Bremen
  • Sheffield
  • Sarajevo
  • Penza
  • Ryazan
  • Orenburg
  • Naberezhnye Tchelny
  • Duisburg
  • Lipetsk
  • Hannover
  • Mykolaiv
  • Tula
  • Oslo
  • Tyumen
  • Kobenhavn (Copenhagen)
  • Kemerovo